Cookies
A cookie is a small piece of data that’s stored on your computer, tablet, or phone when you visit a website. Most websites need cookies to work properly.
How cookies are used in this service
We use cookies to:
- measure how you use the service so it can be improved
- remember the notifications you’ve seen so that you’re not shown them again
- temporarily store the answers you give
Find out more about how to manage cookies.
Cookies used to measure website usage
We use Google Analytics software to collect information about how you use this service. We do this to help make sure the service is meeting the needs of its users and to help us make improvements, for example improving site search.
Google Analytics stores information about:
- the pages you visit
- how long you spend on each page
- how you got to the service
- what you click on while you’re visiting the service
We allow Google to use or share our analytics data. You can find out more about how Google use this information in their Privacy Policy.
You can opt out of Google Analytics if you do not want Google to have access to your information
| Cookie name | What this cookie is for | Expires after |
|---|---|---|
| _ga | This helps us count how many people visit the service by tracking if you’ve visited before | 2 years |
| _gat | Manages the rate at which page view requests are made | 10 minutes |
| _gid | Identifies you to the service | 24 hours |
Cookies used to measure application performance
We use Dynatrace Software Intelligence Platform to provide an Application Performance Monitoring Service to collect information about how you use HMCTS services. We do this to monitor HMCTS services in order to resolve issues within our services as well as collect data on how our services can be improved. HMCTS store information about:
- site performance
- website usage
- user behaviour
Information is presented within the Application Performance Monitoring service for the purposes detailed above. We do not use or share the information for any other purpose. We do not allow Dynatrace to use or share the information for any other purposes.
| Cookie name | What this cookie is for | Expires after |
|---|---|---|
| dtCookie | Tracks a visit across multiple request | When sessions ends |
| dtLatC | Measures server latency for performance monitoring | When sessions ends |
| dtPC | Required to identify proper endpoints for beacon transmission; includes session ID for correlation | When sessions ends |
| dtSa | Intermediate store for page-spanning actions | When sessions ends |
| rxVisitor | Visitor ID to correlate sessions | 1 year |
| rxvt | Session timeout | When sessions ends |
Essential cookies
These essential cookies make the service more secure. They always need to be on.
| Cookie name | What this cookie is for | Expires after |
|---|---|---|
| Idam.Session | Keeps track of your login state | When sessions ends |
| Idam.AuthId | Keeps track of your login state when using multi-factor authentication | When sessions ends |
| Idam.Request | Holds request information | When sessions ends |
| Idam.Register | Holds registration information | When sessions ends |
| Idam.Reset | Holds reset information | When sessions ends |
| Idam.UI | Holds ui application identifier | When sessions ends |
| i18next | Stores your language preferences | When sessions ends |
| connect.sid | Session identifier | When sessions ends |
| x-csrf-id | This cookie helps confirm that actions on the site are really coming from you, not someone else. | When sessions ends |
| x-csrf-token | This cookie keeps your data safe by helping block fake or harmful requests. | When sessions ends |